Terms and Conditions

Terms & Conditions – TravelVego

Last Updated: November 2025

Welcome to TravelVego!
These Terms and Conditions outline the rules governing your use of our website, mobile application, and all related services (collectively referred to as “TravelVego,” “the Website,” or “we”).
By using the Website or any of our services, you agree to comply with these Terms and Conditions in full. Please read them carefully before using the Website.

1. Acceptance of Terms

By using the Website, you confirm that you have read, understood, and agreed to these Terms.
If you do not agree with any part of these Terms, please stop using the Website immediately.

2. About TravelVego

TravelVego is an online platform specializing in travel and tourism services, including recreational trips, transportation, hotel bookings, and tourist information within Egypt and beyond.
The Website acts as an intermediary between users and service providers (such as hotels, tour organizers, and transport companies).

3. User Responsibilities

By using TravelVego, you agree to:

Provide accurate, complete, and updated information during registration or booking.
Use the Website only for lawful purposes and not misuse it.
Not attempt to hack, disrupt, or interfere with the Website’s services.
Maintain the confidentiality of your account information and password.

4. Bookings and Payments

All bookings through TravelVego are subject to availability and confirmation by the service provider.
Prices displayed on the Website are in local currency and include taxes unless stated otherwise.
Payment methods will be clearly indicated during the booking process.
The Website reserves the right to adjust prices or cancel any booking in case of errors or technical issues.

5. Cancellations and Refunds

Cancellation policies vary depending on the service and provider.
Users are responsible for reviewing cancellation policies before completing any booking.
Refunds (if applicable) will be processed according to the service provider’s policy.
TravelVego is not responsible for delays in refunds caused by third parties.

6. Third-Party Services

Our Website may contain links or services provided by third parties.
TravelVego is not responsible for the content, policies, or practices of these external sites or service providers.
Any transaction with such third parties is at your own risk.

7. Intellectual Property Rights

All content, trademarks, designs, and software published on TravelVego are owned or licensed by us.
No part of the Website may be copied or reused without prior written permission from TravelVego.

8. Limitation of Liability

TravelVego provides its services “as is” without any warranties of any kind.
The Website is not responsible for:

Any indirect or consequential losses resulting from using the Website.
Cancellations, delays, or failures caused by external service providers.
Technical issues, service interruptions, or poor internet connectivity.

9. Privacy Policy

Your personal data is collected and used in accordance with our [Privacy Policy].
By using the Website, you consent to the collection and processing of your data as outlined in that policy.

10. Modification of Terms

We may update these Terms and Conditions from time to time.
Your continued use of the Website after any changes indicates your acceptance of the updated Terms.
The latest version will always be available on our Website.

11. Governing Law

These Terms and Conditions are governed by and interpreted according to the laws of the Arab Republic of Egypt, and the Egyptian courts have exclusive jurisdiction over any disputes arising from them.